Overview

At ORBELATRIX, customer satisfaction is our top priority. We stand by the quality of our products and are committed to ensuring a positive experience. Our Money Back Guarantee policy is designed to give you peace of mind when shopping with us.

Eligibility

Products must be returned within 30 days of purchase.
Returned items must be unused and in original packaging.
Proof of purchase is required for all returns.

Return Process

Contact our Customer Service team via email at [email protected] to initiate your return.
Pack the items securely and include the original receipt.
Ship the package to our returns address, which will be provided by our Customer Service team.

Refunds

Once we receive your returned items, our team will inspect them and process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Exceptions

Please note that custom orders and sale items are final and cannot be returned. If you receive a defective or damaged product, please contact us immediately for resolution.

Contact Us

For any questions or further assistance, please reach out to our support team at [email protected] or call us at 1-800-555-0199.